Privacy Policy for Alderney Football Club

Last Updated: 11/12/2024

Alderney Football Club (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and manage your personal information when you interact with our website, purchase memberships, or use our services. By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our services, process memberships, and improve user experience. This includes:

  • Personal Information:
    • Name, email address, phone number, postal address, and date of birth (for age verification where applicable).
    • Payment details (processed securely via third-party payment providers).
  • Account Information:
    • Login credentials, such as usernames and passwords, for member-only access (if applicable).
  • Transaction Information:
    • Details of purchases made, such as membership type, payment method, and transaction history.
  • Technical Information:
    • IP address, browser type, operating system, and device information for website analytics and security.
  • Voluntary Information:
    • Information you provide through contact forms, surveys, or other interactions with us.

2. How We Use Your Information

We use your information for the following purposes:

  • Membership Management:
    • Processing and managing membership applications and renewals.
    • Delivering membership benefits, including newsletters and event updates.
  • Transaction Processing:
    • Ensuring secure payment processing through trusted third-party providers.
    • Managing billing and subscription details.
  • Communication:
    • Sending updates, promotional offers, and important notices about your membership or our services.
  • Website Improvement:
    • Analyzing website usage to enhance functionality and user experience.
  • Legal Compliance:
    • Complying with applicable laws, regulations, and requests from law enforcement.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers:
    • With trusted third-party vendors for payment processing, email delivery, and website hosting.
  • Legal Obligations:
    • When required to comply with legal obligations, enforce our terms, or protect our rights.
  • With Your Consent:
    • When you explicitly provide consent to share your information for specific purposes.

4. Data Security

We implement robust measures to protect your personal information:

  • Encrypted transmission of sensitive data (e.g., SSL/TLS for online payments).
  • Secure storage of personal data in controlled environments.
  • Limited access to personal information by authorized personnel only.

Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure. If you suspect a breach, please contact us immediately.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
  • Objection: Object to the processing of your data for specific purposes, such as direct marketing.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at secretary@alderneyfootballclub.com

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us:

  • Recognize returning visitors.
  • Analyze website traffic and usage patterns.
  • Enhance website performance and functionality.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13 without parental consent. If you believe we have inadvertently collected such information, please contact us to delete it.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with the updated date at the top.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@alderneyfootballclub.com

Thank you for trusting Alderney Football Club with your personal information. We are committed to protecting your privacy and ensuring a secure and enjoyable experience.

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